From June 1st SG&A will start to visit clients again. The RPA’s will follow new procedures to ensure we are complying with the government’s guidance on managing the risk of COVID-19. The admin staff are now back in the office from 9am-5pm and are able to deal with any enquiries you may have. For non urgent enquires please email firstname.lastname@example.org for urgent responses please telephone 01362 822066
We thank you for your co operation during these times.
COVID-19 March 2020: what you need to know about your radiation protection advice
Under the current circumstances dealing with Covid-19 we are all committed to ensuring the health, wellbeing and safety of our clients, our staff, and the wider community.
We have therefore taken the decision to defer all routine visits to our clients until further notice.
Whilst this is a change from our standard procedure it will not affect your ongoing compliance with the regulations – where guidance to the laws indicates that while some x-ray equipment does require annual radiological testing, for other units it must be undertaken ‘at least once’ in a three year period. Be assured that if you have equipment that requires annual radiological testing we will visit you as soon as it is safe to do so.
Anyone using isotopes/sources who also require annual visits, the current crisis will override the requirement to visit even if due soon, and we will ensure that we organise further visits as soon as possible.
While we may be cancelling visits, we will continue to work and provide remote, telephone and email support throughout this time. The RPAs will be writing reports and these will continue to be sent to you with the invoice for services.
We will also be sending out ‘Interim Audits’ for those clients who we are unable to visit and have review dates in April/May/June This will ensure you still receive a report update for this year and when the situation improves a visit to you would be prioritised if there is any information in the interim audit questionnaire which indicates this would be needed.
Should you require our services for Critical Examination and Acceptance Test or Inspection of Plans please do contact us, we are still able to complete these for you.
How to contact us:
For routine/non urgent enquiries please please email us at email@example.com
Our admin team are regularly checking the inbox and will respond as soon as possible.
If you require an immediate response, please telephone us on 01362 822066 and the message will give you the on-call person to contact.